Showing parents how to help their children succeed

Serving schools and families since 1990

Frequently asked questions

How does this subscription work?

Our publications are reproducible. Simply stated, this means we send you one black-line master per month, and you make copies for your school or district. Many of our schools mail the newsletters with a school calendar, progress report, or menu so parents don’t miss any of this critical information for helping their children succeed.
Tip: Photocopy the newsletter on colored paper to help it stand out. You can print the two pages of the black-line master onto the front and back of a single sheet so there’s no collating. And while many schools have gone green, subscribers often tell us that they send it home both ways—in print and digitally—to reach the most parents.

Can I get the newsletters electronically?

Certainly. When you subscribe, you’ll be given access to a website where you can download PDFs of your personalized issues. You can post the PDFs to your school site or email them to parents.

Tip: If you post the newsletter to your school website, be sure to tell parents the new issue is there, and include a link. Whether you communicate with parents through email, Facebook, Twitter, or text, pushing a notice to them with a link they can easily click will increase the likelihood that they will come to your site and read the issue.

How can I fund my subscription?

Resources for Educators newsletters are extremely cost effective: Considering that you’ll send them to all the parents in your school community each month of the school year, the price works out to just pennies per family. Click here for ideas on how to finance your subscription with federal funds or ways to encourage your PTA, PTO, or local organizations and businesses to sponsor a subscription for your school. We even provide sample emails for you to use!

What is the personalization?

Your free personalization is a great way to let parents know you care. You get two lines at the top of each issue for your name and school, or a motto. You get the credit for sending home these helpful tips.

Do you publish your newsletters in any other languages?

Yes! All of our newsletters are currently available in Spanish as well as English. If you add the Spanish version to your subscription, you’ll receive one English master and one Spanish master each month to make sure you reach all your parents.

How can I change my personalization or contact information?

Please call us at 800-394-5052 or send an email to rfecustomer@wolterskluwer.com.

I subscribed—how can I access my issues electronically?

Go to rfecustomer.com and enter your customer number and the password you were provided with your first issue. If you can’t find those credentials, feel free to call us at 800-394-5052.

When are the newsletters mailed?

Subscriptions run September through May. Each month we’ll send you a personalized, black-line master of the issue. The issues are mailed early in the month prior to the cover date, giving you plenty of time to review and reproduce them. For example, the September issue is mailed at the beginning of August.

We also are able to make the monthly issues available electronically earlier than they are mailed. That means you can go to your online account and download the PDFs by the third week of the month prior to the issue date. You can print or distribute electronically from there if you prefer. Look for an email from us each month alerting you that your digital issues are ready for download.

Who writes your newsletters?

Resources for Educators newsletters are professionally written by a team of educators and seasoned writers with long years of experience in the education field. These educators and writers understand the issues and challenges facing today’s parents and school professionals.

Are the newsletters research-based?

Yes, our publications are all research- and evidence-based. Our writers and editors scour current research, attend conferences and meetings, and talk to professionals and practitioners to develop sound and accurate information, tips, ideas, and strategies for every single article published.

Are they aligned with CCSS, NGSS and/or state standards?

Language arts, mathematics, and science content in Resources for Educators publications are aligned with the Common Core State Standards for English Language Arts, the Common Core State Standards for Mathematics, and the Next Generation Science Standards, as well as the various state standards. No matter which standards your schools and students need to meet, the newsletters motivate parents to make sure their children embrace education—and succeed in and out of school.

Are the issues ADA compliant?

Yes—included with your subscription are digital versions that are in compliance with the Americans with Disabilities Act (ADA). With these issues, parents and educators with visual disabilities can access the material contained in the newsletters via screen readers. In addition, subscribing schools and school districts will be able to comply with standards requiring schools receiving federal funds to make their website materials ADA-compliant.

How can I give you my ideas or comments?

We always want to hear from our subscribers. You can give your editorial ideas, comments, or suggestions to us by sending an email to rfecustomer@wolterskluwer.com or feel free to give us a call at 800-394-5052. Your comments make a difference!

What’s the difference between a single-school subscription and a district subscription?

Since our publications are copyrighted, we give subscribers a license to reproduce them based on the number of copies you’ll be making each month. A single-school subscription allows you to reproduce the issues for one school building only. This means your own personalized newsletter will be sent directly to your school each month. A district subscription allows you to reproduce each issue for the parents of students in more than one building according to the district size you select. One black-line master is sent to the district subscriber, who distributes it throughout the district. If you’d like to know more about district pricing, please call our Customer Care department at 800-394-5052.

This is reproducible, but there’s a copyright. How does that work?

When you subscribe, you get a copyright license that will be valid for the school year. You may reproduce each issue for your school or district, depending on the subscription size you purchase.
You are permitted to distribute the newsletters in their entirety in print or PDF digital formats to the parents of the students in your school or district. Distribution of the PDF newsletter is permitted by posting to your school website or emailing as attachments to the parents.

Newsletters posted to your website must be removed at the end of the school year at the latest (June 31). The same deadline applies if you are copying and distributing. You may also include specific articles from our newsletters in your school’s newsletter as long as you note that the material is copyrighted material of Resources for Educators, a division of CCH Incorporated.

The newsletters are copyrighted materials of CCH Incorporated and its licensors, all rights reserved. Except for the authorized use set forth above, you may not copy, modify, or distribute the newsletters, or edit the PDF versions, without the express written consent of the Resources for Educators division of CCH Incorporated. Any unauthorized use may violate applicable copyright laws.

If you have any questions, please contact Resources for Educators at 800-394-5052.

Why am I getting an invoice for sales tax?

Most schools are tax exempt, but many states require us to have a valid tax exempt certificate on file. (And some states actually do require schools to pay sales tax.) If you’ve gotten an invoice that includes sales tax and would like it removed, please send us a copy of your tax exempt certificate. Please include your invoice number or customer number so we can be sure to get the tax removed from your account.

Fax it to 540-636-4045 or email it to rfecustomer@wolterskluwer.com.